Help centre

Help & frequently asked questions

Everything you need to know about me.you — from your first profile to safety, diaries, and account management. Find your answer below or contact us if something is missing.

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Jump to the section that matches your question.

Getting started

Everything you need to know before you create your first account — cost, setup, and what to expect.

2 articles →

Account and login

Password resets, email verification, Google sign-in, and managing your account settings.

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Profiles and matching

How mutual likes turn into matches, what others see on your profile, and how discovery works.

1 article →

Messaging

Sending your first message, what happens after a match, and keeping conversations going.

1 article →

Diary and privacy

Writing diary entries, controlling who sees them, and keeping your personal thoughts truly private.

2 articles →

Safety and reporting

How to report or block someone, what our moderation team does, and how to protect yourself.

2 articles →

Referrals

How to invite friends, track who joined through your link, and what the referral programme offers.

1 article →

Technical help

Browser compatibility, loading issues, photo uploads, and other technical questions answered.

1 article →

Getting started

Everything you need to know before you create your first account — cost, setup, and what to expect.

Is me.you completely free?

Yes — me.you is completely free. There are no premium tiers, no coin systems, and no features locked behind a paywall. Everything works from the moment you create your account.

Do I need to download an app to use me.you?

No. me.you works entirely in your browser — on desktop, laptop, tablet, or mobile. There is no app to download and no app store required.

Account and login

Password resets, email verification, Google sign-in, and managing your account settings.

How do I reset my password?

Go to the login page, click "Forgot password", enter your email address, and follow the link we send you. The reset link expires after one hour.

How does email verification work on me.you?

After you sign up, we send a verification link to your email address. Clicking it confirms your account and activates full access to the platform.

Can I sign in with Google on me.you?

Google sign-in is not currently available on me.you. You sign in with your email address and password. This keeps your dating account separate from your social profiles.

How do I delete my me.you account?

You can permanently delete your account from your account settings. Deletion removes your profile, photos, matches, and messages. Some data may be retained for safety or legal compliance.

Profiles and matching

How mutual likes turn into matches, what others see on your profile, and how discovery works.

How do matches work on me.you?

When two people both like each other's profile, it becomes a mutual match. Matches are the only way to start a conversation — me.you has no cold messaging.

Messaging

Sending your first message, what happens after a match, and keeping conversations going.

How do I send messages on me.you?

You can message any of your mutual matches for free. Open the conversation from your matches or inbox, type your message, and send. There are no limits and no charges.

Diary and privacy

Writing diary entries, controlling who sees them, and keeping your personal thoughts truly private.

How do I write a diary entry on me.you?

From your dashboard, go to "My Diary" and click "New entry". Write your entry, set a visibility level, and publish. You can edit or delete entries at any time.

Can I keep my diary completely private?

Yes. Any diary entry set to "Private" is visible only to you. It will never appear to other members, in feeds, or in any search — on or off the platform.

Safety and reporting

How to report or block someone, what our moderation team does, and how to protect yourself.

How do I report a user on me.you?

You can report any member from their profile page or from within a conversation. Select a reason, add details if you have them, and submit. Our team reviews every report.

How do I block someone on me.you?

You can block any member from their profile or from a conversation. Blocking immediately ends all contact and removes you from each other's discovery and match lists.

Referrals

How to invite friends, track who joined through your link, and what the referral programme offers.

How does the me.you referral system work?

Share your unique referral link with people you trust. When they sign up through it and verify their email, they are tracked as your referral. The programme rewards members who help grow the community.

Technical help

Browser compatibility, loading issues, photo uploads, and other technical questions answered.

How do I contact me.you support?

Use the contact form on our contact page. We read every message and respond to all genuine enquiries, typically within 1 to 2 business days.

Still have a question?

We read every message. Reach out and our team will get back to you within 1–2 business days.

Contact us

Explore me.you

How it works

Step-by-step walkthrough from signup to meeting.

Features

Everything included in a free me.you account.

Safety guide

How me.you protects members and what you can do.

Create your profile

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