Help centre

Help & frequently asked questions

Everything you need to know about me.you — from your first profile to safety, diaries, and account management. Find your answer below or contact us if something is missing.

Getting started

Everything you need to know before you create your first account — cost, setup, and what to expect.

Account and login

Password resets, email verification, Google sign-in, and managing your account settings.

Profiles and matching

How mutual likes turn into matches, what others see on your profile, and how discovery works.

Messaging

Sending your first message, what happens after a match, and keeping conversations going.

Diary and privacy

Writing diary entries, controlling who sees them, and keeping your personal thoughts truly private.

Safety and reporting

How to report or block someone, what our moderation team does, and how to protect yourself.

Referrals

How to invite friends, track who joined through your link, and what the referral programme offers.

Technical help

Browser compatibility, loading issues, photo uploads, and other technical questions answered.

Still have a question?

We read every message. Reach out and our team will get back to you within 1–2 business days.

Contact us